FAQ'S
Frequently Asked Questions
We don’t have any physical store currently we served through e-commerce only.
We offer a diverse range of toys catering to various age groups and interests, including:
- Educational Toys
- Board Games
- Action Figures
- Sensory toys
- Developmental toys
- Puzzles
- Outdoor Toys
- Preloved Toys
- Hand Made Toys
Yes, we provide delivery services all over Pakistan. Place your order online, and we’ll ensure it reaches your doorstep promptly.
We accept the following payment methods for your convenience:
- Cash on Delivery (COD)
- Credit/Debit Cards
- Bank Deposit
Currently, we only ship within Pakistan. However, we are working towards expanding our services to international destinations in the future.
Yes, we offer a hassle-free return and exchange policy. If you’re not satisfied with your purchase, contact us within 3 days of receiving your order, and we’ll assist you with the process.
Absolutely! The safety and quality of our products are our top priorities. All our toys comply with international safety standards and regulations to ensure they’re safe for children of all ages.
Yes, we provide gift-wrapping services to make your gifts extra special. Simply select the gift-wrap option during checkout.
Yes, you’ll receive a tracking number once your order has been dispatched. Use this number to monitor the status of your delivery.
Our friendly customer support team is here to help! You can contact us through:
- Email: info@thetoyshoy.com
- Phone: 0336-1863879
Additionally, feel free to visit any of our branches for assistance.
We’re happy to help! Reach out if you have further questions or need any assistance.