Terms of Service

Welcome to The Toy Shoy! These Terms of Service outline the rules and guidelines for using our website, purchasing our products, and availing of our services. By accessing or using our platform, you agree to comply with these terms.

1. Acceptance of Terms
By accessing or using our website (www.TOYSHOY.com), you agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.

2. Products
We sell toys and related items for kids of various age groups.
All products listed on the website are subject to availability.

We reserve the right to:
Limit the quantity of products supplied.
Fulfill only part of an order or divide up orders.
Inform customers if we cannot fulfill an order.

3. Pricing and Payment
All prices are listed in Pakistani Rupees (PKR) and include applicable taxes.
Prices may be updated or changed without prior notice.

Accepted payment methods:
Bank Deposit
Master and Visa Debit/Credit Cards
Cash on Delivery (COD)
Payments are securely processed through our payment gateway.

4. Shipping and Delivery
We offer nationwide shipping within Pakistan.
Shipping costs and estimated delivery times are calculated at checkout:
Karachi: 2-4 business days
Other Major Cities: 4-6 business days

Orders are typically dispatched within 3 days of payment confirmation.
Delays due to factors beyond our control are not our responsibility.

5. Returns and Refunds
We want our customers to be fully satisfied. If you’re not, items may be exchanged under these conditions:
Exchanges must occur within 7 days of purchase.
The product must be unused and unopened.
Exchanges can be processed at any branch or returned via courier.
For more details, please refer to our Returns Policy.

6. Intellectual Property
All website content, including text, images, graphics, logos, and software, is the property of The Toy Shoy and is protected by intellectual property laws.
Unauthorized use, reproduction, or distribution of any content is prohibited without prior written consent.

7. Limitation of Liability
The Toy Shoy, its directors, officers, employees, and affiliates, are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

8. Governing Law
These Terms of Service are governed by the laws of Pakistan.
Disputes shall be resolved exclusively in the courts of Pakistan.

9.Changes to Terms
We reserve the right to modify these Terms of Service at any time without prior notice.
Updated terms will be effective immediately upon posting.
Users are encouraged to review these terms periodically for changes.

Contact Us
If you have questions, concerns, or require assistance, reach out to us:

Call/WhatsApp: 0336-1863879

Email: info@thetoyshoy.com

We’re committed to providing high-quality products and excellent customer service.